Why would it have been better for Joshua to send an email to Leona instead of giving oral instructions?

The preference for Joshua to send an email to Leona instead of providing oral instructions is centered around the clarity and permanence of written communication. When a message is sent via email, it is documented and can be referred back to if needed; this means that the original intent of the message remains unchanged, regardless of who reads it later or under what circumstances.

This characteristic of emails is particularly beneficial in ensuring that all details are captured accurately and allows both parties to revisit the information as needed, reducing the chances of misinterpretation over time.

While emails can improve clarity compared to some spoken communication, suggesting that emails are always clearer overlooks the nuances of verbal communication and the context in which both forms are used. Oral instructions can be effective in real-time interactions, but they often lack the permanence needed for complex or detailed information, making the choice of email more advantageous in this scenario.

Additionally, while it's true that misunderstandings can occur with oral instructions, largely due to nuance and the immediacy of such communication, this does not fully encompass the advantage of sending an email, which inherently includes documentation. Immediate feedback is not a strong point for emails either, as they do not guarantee a quick response — in fact, they can sometimes lead to delays in