Which mode of communication is most suitable for Laura when firing an employee sensitively?

When firing an employee, a face-to-face discussion is the most suitable mode of communication because it allows for a personal and respectful approach. This mode helps convey empathy and understanding, which are crucial when delivering difficult news such as a termination. In a face-to-face setting, Laura can provide immediate support, answer questions, and gauge the employee's emotional response in real time, helping to manage the situation more effectively.

Additional benefits include the ability to communicate non-verbal cues, such as body language and tone of voice, which can soften the impact of the message. The personal interaction also demonstrates that Laura values the employee's dignity, making it more likely that the process will be perceived as fair and respectful, despite the unpleasant nature of the conversation.

Other methods like email, phone calls, and group meetings may lack the sensitivity and direct engagement needed in such a serious situation, potentially leaving the employee feeling unsupported or disrespected. Email can come off as impersonal, a phone call lacks the visual cues that can aid in communication, and a group meeting is inappropriate as it can further humiliate the employee and violate their privacy.