What procedure in a collective bargaining agreement allows workers to express concerns during negotiations?

The grievance procedure is a critical element of a collective bargaining agreement that allows workers to voice their concerns during negotiations. This process typically involves a formalized method for employees to raise issues related to their employment, such as unfair treatment, unsafe working conditions, or any breaches of the collective agreement. Through the grievance procedure, employees have a structured way to ensure that their voices are heard, promoting transparency and accountability in the negotiation process.

This mechanism serves not only as a way to address specific complaints but also as a tool to inform the union representatives about broader employee issues that may need to be brought up during negotiations with management. By enabling workers to articulate their concerns, the grievance procedure fosters a collaborative environment in which both management and employees can work towards mutually agreeable solutions.

In comparison to the other options, the negotiation protocol is generally more focused on the processes and guidelines for conducting negotiations rather than addressing employee concerns specifically. Dispute resolution refers to broader methods for resolving conflicts but does not inherently allow for ongoing expression of concerns during negotiations. Contract arbitration involves resolving disputes through a third party after negotiations have failed, which does not provide a direct channel for expressing ongoing concerns during the bargaining process.