Lily's ability to get her employees to comply with her wishes stems from her ability to be liked. What type of power does she utilize?

Lily utilizes referent power, which is based on the personal qualities and charisma she possesses that inspire others to want to follow her. This type of power arises from the respect, admiration, and affection that team members have for her. When employees like their leader, they are more likely to be motivated to comply with her wishes, as their decision to follow is rooted in loyalty and personal connection rather than fear or obligation.

Referent power contrasts with other forms of power, such as coercive power, which relies on punishment or fear to compel compliance; legitimate power, which is based on the official position or authority one holds; and expert power, which stems from specialized knowledge or skills. By fostering a positive relationship with her employees, Lily effectively engages their support and encourages them to align with her directives.